Privacy Policy
Your privacy matters to us
We appreciate your trust in Dragon Store. As a premium digital gaming marketplace, we are committed to safeguarding your privacy. This Privacy Policy explains our practices regarding personal data collection, usage, and protection across all our gaming products, top-up services, and digital entertainment platforms.
1. Information We Collect
Our data collection encompasses several categories to enhance service delivery:
- Registration Details: Full name, email, mobile number, and authentication credentials upon account creation
- Financial Records: Payment methods, transaction history, and order documentation
- Device Data: IP addresses, browser specifications, hardware identifiers, and system information
- Behavioral Analytics: Platform navigation patterns, feature engagement, and session duration
- Correspondence: Support inquiries and feedback submitted through our communication channels
2. Comments & User Interactions
User-generated content and platform interactions involve:
- Storage of comment content alongside author name and contact information
- IP and user agent logging for anti-spam and security verification
- Permanent archival of submissions for moderation oversight
- Public display of approved content and associated user profiles
Notice: Automated spam filtering systems analyze all user comments to maintain platform integrity and user safety.
3. Media & File Uploads
Media upload considerations include:
- Submitted visuals integrate into our publicly accessible content library
- Third parties may access and download uploaded files
- Metadata including geolocation coordinates may remain embedded in files
Security Reminder: Remove geographical metadata from images before uploading to prevent unintended location disclosure. Third parties can extract EXIF data from publicly visible media.
4. Cookies & Tracking
Cookie deployment enhances functionality and user experience:
Authentication Cookies
Account login triggers temporary cookie placement for browser compatibility verification. These contain no identifiable information and auto-delete upon browser closure.
- Standard session cookies expire within 48 hours
- "Remember Me" selection extends authentication to 14 days
- Manual logout purges all authentication cookies instantly
Activity Cookies
Content editing or publishing actions generate browser cookies referencing post identifiers without personal data, expiring within 24 hours.
Performance Cookies
Visitor behavior tracking cookies enable service optimization and experience refinement based on usage patterns and preferences.
5. Embedded Content from Other Websites
Third-party embedded elements (videos, images, interactive content) function identically to direct visits to their source platforms.
External content providers may:
- Gather visitor information independently
- Deploy tracking mechanisms and cookies
- Analyze engagement with embedded materials
- Access cross-platform user data if authenticated on their services
Third-party privacy practices fall outside Dragon Store's control and responsibility. Users should consult external providers' privacy documentation independently.
6. How We Use Your Information
Collected data serves multiple operational objectives:
- Service provisioning and platform maintenance
- Transaction processing and digital product fulfillment
- Order status communication and transactional notifications
- Support delivery and inquiry resolution
- Platform enhancement and service optimization
- Fraud prevention and security threat mitigation
- Regulatory compliance and legal requirement fulfillment
- Marketing communications (with explicit opt-in consent only)
7. Data Retention
Information retention duration aligns with operational requirements:
- Active service delivery and account management
- Legal and regulatory compliance mandates
- Conflict resolution and contract enforcement
- Financial recordkeeping and performance analysis
User-contributed content persists indefinitely to facilitate moderation workflows. Comment metadata enables automated approval systems, eliminating manual review queues for recognized contributors.
8. Your Privacy Rights
Account holders possess comprehensive data rights:
- Information Access: View all retained personal information
- Data Portability: Obtain exportable copies of your data
- Correction Rights: Amend inaccurate or incomplete information
- Deletion Requests: Remove personal data from our systems
- Processing Limits: Restrict specific data processing activities
- Objection Rights: Challenge data processing practices
Legal Notice: Certain data remains exempt from deletion due to regulatory, administrative, or security obligations. Protected records include financial transactions, purchase histories, and compliance-mandated documentation.
9. Data Security
Robust technical and administrative safeguards protect personal information from unauthorized access, modification, exposure, or loss. Implemented protections include:
- Transport layer encryption for data in transit (SSL/TLS protocols)
- Cryptographic hashing for credential protection
- Continuous security evaluation and penetration testing
- Multi-factor authentication and access limitation systems
- Automated backup protocols and contingency planning
Digital transmission and storage carry inherent security limitations. Despite comprehensive protective measures, absolute data security cannot be guaranteed across internet-based systems.
10. Third-Party Services
Platform operations utilize specialized external service providers:
- Payment gateways for transaction security and processing
- Analytics platforms for usage pattern analysis
- Cloud infrastructure for scalable data storage
- Email delivery systems for transactional communications
- Support ticketing and assistance tools
External vendors receive limited data access solely for designated service functions. Contractual agreements prohibit unauthorized disclosure or alternative data utilization.
11. Children's Privacy
Services target adult users aged 18 and above exclusively. Minors should not submit personal data without explicit parental or guardian authorization.
Discovery of unauthorized minor data collection triggers immediate removal procedures to eliminate such information from our systems expeditiously.
12. Updates to This Privacy Policy
Policy revisions occur periodically to reflect evolving practices and regulatory changes. Material updates receive notification through page publication and timestamp modification.
Regular policy review is advised to maintain awareness of current information protection standards and practices.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
WhatsApp: +91 8653757889
By using Dragon Store's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.